Use the ticket reference and private status code shown when your request was saved. This system does not send an automatic text or email. This demonstration is not connected to customer records.
Booked in
The ticket exists and the device is logged with its condition on arrival.
Diagnosed
Someone has actually looked at it. This is where a surprise would show up.
Quoted
A fixed price is with you. Nothing further happens until you say yes.
On the bench
Open, part fitted, being put back together.
Tested
Touch grid, cameras, mics, sensors and a live call.
Ready
On the shelf with your name on it. Bring photo ID.
Lost the number? Call (555) 014-2200 with the name it was booked under and we will find it in a few seconds.